Very smooth experience! Also I was not expecting you guys to provide a case so that was a nice surprise
Your products seem fairly good value, and you have a good selection. It was delivered on time without any problems. I found the card a bit confusing: Name is separate, and I wasn't sure if it would be printed after my message or not, so I had to contact customer service. The person I dealt with was great, but the website could be clearer, and then I wouldn't have to contact you.
Wrong name used when writing to me/confirming delivery etc. this was the name of the person being sent the flowers
Ease of ordering, value for money and great service.
the follow up on transporation